We can transfer your home videos from:
- Mini DV
To DVD, Blu-Ray, Digital Download, Or USB (additional USB stick costs apply)
Approx. 7 Day Turn Around
While we try to transfer your tapes within 7 working days, there are some occasions where we may take longer. We will always notify you if this happens.
Our 7 days target takes place from the moment we receive your tapes and our target only includes working days (Mon-Fri).
If you have a tape that needs to be done by a deadline, as a rush job, give us a call. An extra charge may be incurred.
30 Day Guarantee – Saving you from any hassle
In the unlikely event that your disk is damaged or corrupted, we will issue a free replacement providing that you contact us within 30 days. Please Note: We will not accept replacements for scratched or destroyed disks.We store all of your footage on our hard drives for 30 days after you collect or receive your DVDs or Blu-Rays.
Introducing the NEW Digital Download Option
Transfering your home videos to our Digital Download option is the next step in the digital age, while allowing us to bring you an even cheaper alternative to saving your memories.Simply create your order, post your tapes to us, then receive a notification when your videos are ready to be downloaded.
Quantity Discounts Available:
|Quantity Of Tapes||Digital Downloads (Price Per Tape)||DVD (Price Per Tape)||BluRay (Price Per Tape)||USB Stick (Price Per Tape)|
|7 or More||£4.50||£6.50||£8.00||£4.50|
The Above Costs Are Based On Transfer WITHOUT Any Upgrades
If My Tape Has NOT Been Transferred, Why Do You Still Charge?
Depending on the type of tape that you provide along with if the tape is being used on LP or SP, the duration can last from any time between 45mins to 6 hours. We still run the tape for this time period, and if we can not obtain any footage we will inspect the tape and run it again. As this is very time consuming, and the cost per tape does not meet minimum wage for an individual, we deem it only fair for the tape to still be chargeable as work has infact been carried out.
My Tape Is Damaged, Can You Still Transfer It?
Depending on how damaged the tape is, it may be be able to be transfered. We can attempt to recase your tape, splice your tape, and clean the tape, however this does not always guarantee to be a sucsess. Your tape may be too brittle to be worked on and in some cases if it has been infested with damp and mould, we may only be able to obtain audio and not picture. You will still be charged for the service if we can not transfer your tape.
Do I Get My Original Tape Back?
Yes, you will receive your video tape as well as your disks and/or USB stick unless you request otherwise.
Can I Just Turn Up To The Store Or Do I need An Appointment?
You may just turn up anytime between 10am-5pm on weekdays, no appointment necessary.
Post your tapes to us OR deliver them in person
It doesn’t matter if you wish to post your tapes to us or bring them in during our opening hours as long as you send them to:
VHS to DVD Wales
CETMA Business Centre
Don’t forget to include your order number
Without your order number we can not alocate your tapes to your order.
To ensure there is no mix up between customers tapes, we will place a sticky label on each of your tapes, with a tape number and your order number when we receive them.
Filling out the form above:If you wanted 10 tapes to be transfered to DVD for example and the same extra options on each, simply set 10 as the quantity before the add to cart button. If you wanted different options per tape, fill in the form PER TAPE.
At the checkout:If you plan on collecting your tapes in person or you have chosen to have digital downloads and don’t want your tapes returned, select ‘I don’t Require Delivery’.
Post your tapes to us OR deliver them in personIt doesn’t matter if you wish to post your tapes to us or bring them in during our opening hours as long as you send them to: VHS to DVD Wales CETMA Business Centre Marsh Street Llanelli
Sit back and relaxWe will process your tapes and aim to complete your order in 7 working days before sending them back to you or marking them as ready for collection. You will receive an email to say when they are ready for collection or marked as posted back to you, as well as any other updates or corrospondance. If we have any problems, we will email you in the first instance, and then phone you should we require immediate corrospondance. SA15 1BG
Enjoy watching your memoriesWe keep all footage on our systems for 30 days, and you will automatically receive an email to say that your footage will be deleted shortly to give you the opportunity to order duplicates or if you have had an issue to remind you to get in touch. You will also receive an email to confirm when the footage has been deleted, along with the opportunity to review us on trustpilot so that you can share your experience.
If you need a little assistance with ordering, the fastest method of getting a little help is with our Live Chat feature.
Our operators are available to take your questions on:
Weekdays 10am – 5pm
Simply click the chat bubble in the bottom right corner of the screen, or CLICK HERE
If you would prefer to speak to someone over the telephone, please dial 01554 556776 and follow the prompts for help with online orders.